Free Helpdesk Software, for life!

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Free Helpdesk Software, for life!

Convert emails to tickets
Automatically convert all emails from your customers to tickets and respond to them faster. Never miss another email in the clutter.
Social Helpdesk
Connect with your customers from anywhere. Convert Facebook posts and Tweets into tickets and respond to them right from your helpdesk.
Intuitive Reporting
Use Freshdesk’s built-in reports to track team performance, customer satisfaction and identify your biggest bottlenecks.
Convert emails to tickets
Automatically convert all emails from your customers to tickets and respond to them faster. Never miss another email in the clutter.
Social Helpdesk
Connect with your customers from anywhere. Convert Facebook posts and Tweets into tickets and respond to them right from your helpdesk.
Intuitive Reporting
Use Freshdesk’s built-in reports to track team performance, customer satisfaction and identify your biggest bottlenecks.

Why should you choose Freshdesk over others?

With a robust UI, and an array of features  like canned responses, automation, and more, Freshdesk is the one truly free helpdesk software
Criteria
Freshdesk
Others
Freemium Option
Unlimited Agents
Limited Agents
Social Helpdesk
Yes
No
Free Email Support
Yes
No
Contextual Collaboration
Yes
No

Need more reasons to choose Freshdesk?

Smart Automations
Automate the ticket assignment process and say goodbye to repetitive chores.
Seamless Integrations
Integrate everything your support team needs into your helpdesk - from payment management to translations and much more
Knowledge base
Your customers need not wait every time they need a query answered. Help your customers, help themselves by setting up a Knowledge base.

Here's what our customers have to say about us!

“The ‘Freshdesk’ platform has resulted in elimination of multiple communication points with the customer & has also provided us with an option to aggregate leads. It offers great features and a fantastic user experience.”
Ramakrishna NK
CEO
Range De

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