Last Updated: 17th February 2022
Keeping our customers' data protected at all times is our highest priority. This security overview provides a high-level overview of the security practices put in place to achieve that objective. Have questions or feedback? Feel free to reach out to us at security@privado.ai
Privado uses Drata’s automation platform to continuously monitor 100+ internal security controls across the organization against the highest possible standards. Automated alerts and evidence collection allows Privado to confidently prove its security and compliance posture any day of the year, while fostering a security-first mindset and culture of compliance across the organisation.
All of our services run in the cloud. We don’t host or run our own routers, load balancers, DNS servers, or physical servers. Our service is built on Amazon Web Services. They provide strong security measures to protect our infrastructure and are compliant with most certifications. You can read more about their practices here:AWS
Our network security architecture consists of multiple security zones. We monitor and protect our network, to make sure no unauthorized access is performed using:
Encryption in transit: All data sent to or from our infrastructure is encrypted in transit via industry best-practices using Transport Layer Security (TLS).
Encryption at rest: All our user data is encrypted using battled-proofed encryption algorithms in the database.
We retain your usage data after your trial. Every user can request the removal of usage data by contacting support or deleting his account. Read more about our privacy settings at privado.ai/privacy-policy
We back up all our critical assets and regularly attempt to restore the backup to guarantee a fast recovery in case of disaster. All our backups are encrypted.
We develop following security best practices and frameworks (OWASP Top 10, SANS Top 25). We use the following best practices to ensure the highest level of security in our software:
We encourage everyone that practices responsible disclosure and comply with our policies and terms of service to participate in our bug bounty program. Please avoid automated testing and only perform security testing with your own data. Please do not disclose any information regarding the vulnerabilities until we fix them. Rewards are done at our discretion depending on the criticality of the vulnerability reported.
You can report vulnerabilities by contacting security@privado.ai. Please include a proof of concept. We will respond as quickly as possible to your submission and won’t take legal actions if you follow the rules.
Role-based access control
Role-based access control (RBAC) is offered on all our accounts and allows our users to define roles and permissions.